How to switch from Condo Control without losing your records

Updated Oct 20, 2026 · checked against Condo Control's agreement, trust page and help center

Leaving Condo Control takes written notice 30 days before the yearly renewal. The owner list and vendor summary export yourself; Condo Control keeps no general ledger, so balances come from the accounting system it syncs with. Condo Control removes data from production at termination, so export first.

Kahoa makes Kahoa. The steps work for any HOA software; where they name Kahoa, they describe Kahoa's setup screens.

What moves, and what stays behind?

Record	From Condo Control	Into Kahoa
Owners and units	Reports → Unit File → Phone Numbers and Emails → Export	Roster import, saved as CSV
What each unit owes	From your linked accounting system	Opening balances
Vendors	Purchase Order → Vendors → Download Vendor Summary	Vendor import
Online payments	Setup → Payment Setup → Financial Reports → Payments → Export	Keep the export
Bank activity	Not needed	24 months via bank connection
Ledger	Kept in your accounting system, not Condo Control	Keep it; books start from opening balances
File library	No bulk download; paid export help	Document upload
Autopay enrollments	Can't be exported	Owners enroll again

If your Stripe account was set up before July 1, 2025, it belongs to the corporation; Condo Control says it can't transfer it for you.

How do you switch, step by step?

6 steps · about 2 hours

01
Pick the cutover date
Choose the day after a dues cycle posts, so every balance in the export is final.
Time5 minutes
02
Export everything
Export the owners list and vendor summary from Condo Control, pull balances and the ledger from your accounting system, and download the payments report.
WhereCondo Control: Reports, Purchase Order, and Payment Setup
Time30 minutes
03
Connect the bank
Link the operating and reserve accounts. Kahoa pulls 24 months of history for the treasurer to sort.
In KahoaSetup → Bank
Time15 minutes
04
Import owners and opening balances
Save the owners list as CSV and upload it, then upload each unit's balance from the accounting system. Check the total against that system to the cent.
In KahoaSetup → Upload directory, then Enter opening balances
Time45 minutes
05
Tell homeowners
Send owners the new payment link and ask them to delete recurring payments in Condo Control; admins can also update payments in bulk.
Autopay offOwners: Make a Payment → Manage Payments → Delete
Time30 minutes
06
Run one cycle, then cancel
Send written notice 30 days before the renewal date, then collect one month in the new tool.
TimeOne dues cycle

Before you cancel Condo Control

Keep these five files

The owners list export
The vendor summary
The online payments export
Every file library document you need
Your agreement, for the renewal date

Not the right time?

Wait to switch if

Dues are due within the next two weeks.
An audit or reserve study is in progress.
The treasurer seat is changing hands this month.

What else do boards ask about leaving Condo Control?

How much notice does Condo Control need?

Written notice 30 calendar days before the renewal date. Condo Control's agreement runs 12 months and renews yearly.

Does Condo Control charge to export our data?

Self-serve exports are free. Condo Control's termination help, including a full Excel export, costs $125 an hour with a two-hour minimum.

What happens to our data after we leave?

Condo Control's trust page says data is removed from production immediately, with backups kept up to 12 months, then deleted.

Where are our balances and ledger?

In the accounting system Condo Control syncs with, such as QuickBooks or Yardi. Condo Control has no general ledger of its own.

Ready to move?

Bring your Condo Control export

Thirty days, no card. The bank connection fills in two years of history.

Start a 30-day trial See pricing

$50a month, flat, at any size. The 1120-H is included.